Returns Policy

Purchase of your IN-STOCK item is eligible for a full refund within 14 days of purchase, and exchange or store credit within 30 days of purchase. Products that are SPECIAL ORDER or MADE-TO-ORDER are not eligible for refund, exchange or store credit.

To return or exchange your purchase, the product must be:

  • In unworn condition
  • In original unmodified condition
  • Accompanied with original receipt

For further return or exchange inquiries, please fill out the following form, or contact us directly.


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Downtown

136 James Street North
Hamilton, ON L8R 2K7

905-529-2761

HOLIDAY HOURS

Monday-Friday 10:00am - 6:00pm
Saturday 10:00am - 5:00pm
Sunday 11:00am - 3:00pm

See our contact page for more information about location hours.

Mountain

1000 Upper James Street
Hamilton, ON L9C 3A8

905-387-8484

HOLIDAY HOURS

Monday-Friday 10:00am - 7:00pm
Saturday 10:00am - 5:00pm
Sunday 11:00am - 3:00pm

See our contact page for more information about location hours.

Eastgate

75 Centennial Parkway North
Stoney Creek, ON L8E 2P2

905-296-3847

HOLIDAY HOURS

Monday-Friday 10:00am - 9:00pm
Saturday 10:00am - 6:00pm
Sunday 11:00am - 6:00pm

See our contact page for more information about location hours.

© 2024 H. Williams Jewellery.
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